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We understand the importance of communicating with you and ensuring that we keep you in the loop regarding the services we provide.  As a result, we have teamed with REACH Alert to immediately share timely information with you.  This is the same company that currently serves the Town of Mulberry.  You may already be registered with them! If so, all you have to do is log in to your account and add Mulberry Telecommunications to your network. If not, we have provided the instructions below to sign up.

This new service will allow us to immediately share important information regarding a number of items, including service disruptions, equipment upgrades, fiber optic updates, as well as a host of new services.

 

As good as this service is, if you don’t register, we can’t share important information with you.  You decide if you want a text message, voice call, or an email.  Each household can register up to 4 phone numbers and 4 email addresses.  All you need to do is:

 

  1. Go to and click on MY ACCOUNT.

  2. Select CREATE ACCOUNT.

  3. Follow the prompts and enter your preferred contact information.

  4. Network Name: type "Mulb" .... (click on our name when it appears).

  5. Select "Customer"

  6. Enter your address and click on it when it appears in the drop-down list.

 

If you have already registered for the Town of Mulberry, simply login to your account and click on JOIN NETWORK (on the right side of the page) and follow the prompts. When asked for a Network Name enter: Mulberry Telecommunications.

 

If you opted to receive text alerts, Reach Alert will send a text message to your cell phone immediately upon completion of your registration.  Please enter the 4-digit number on the registration screen and then click the word VALIDATE.  If you do not receive this message, please call Reach Alert.

 

If you do not have access to a computer or if you experience any difficulty registering, please contact REACH Alert at (877) 307-9313.

 

 

If you don’t register, you won’t receive our messages.

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